COVID-19 NEWS

WorksafeBC recommends that counsellors should conduct appointments virtually wherever possible.  

If meeting with a client in person, both the client and the counselor shall wear their masks for the duration of the appointment.  This information is communicated to the client verbally when the appointment is booked and also via email when the admin sends out the information regarding the client portal.  

Counselor and client must be positioned at least 2 metres apart.  

Rooms will be scheduled wherever possible to reduce in person interaction.

All staff are required to be fully vaccinated for in person appointments and proof of vaccination will be submitted to the admin.

The manager will determine how many clients can be within the clinic at a given time while maintaining at least two metres of physical distance. Do not book appointments above this number.

In order to accommodate physical distancing, appointment times may need to be staggered.

When speaking with clients during scheduling and sending out appointment reminders, clients will be asked to:

• Rescheduling if they become sick, are placed on self-isolation, or have travelled out of the country within the last 14 days.

• Attending appointments alone, and not bring friends or children.

Client forms are sent via OWL practice to minimize touching of paperwork.  Counsellors should also request clients fill any forms online and return them online.

HML Wellness Solutions’ website includes information on modifications made to the clinic and appointment visit procedures.

Signage has been posted at the entrance to the clinic communicating the need for clients and counselors to wear masks.  Hand sanitizer is provided, as are disposable masks.

WorksafeBC recommends that for all client interactions, a point of care assessment for risk of Covid-19 be conducted, including asking if they have symptoms associated with Covid-19, have been advised to self-isolate, or have travelled outside of Canada within the last 14 days.  Clients that respond yes to any of these should be asked to leave and reschedule the appointment virtually or after 14 days.  Services should not be performed with ill or symptomatic clients.

Ensure any shared equipment is cleaned and disinfected between uses.

Management of HML Wellness Solutions will be responsible for providing up to date information on public health officer orders and guidance.  

If a client or counselor develops symptoms of Covid, this must be reported the manager or administrative assistant at the earliest opportunity.